Mar 16

From Hierarchies to Network of Teams

Deloitte just released its 2016 Human Capital Trends report and it is outstanding! What I especially like is the realization that organizational design is the top HR topic among executives and HR practitioners.

I have found similar results in my research on the new public organization model. Hierarchical models just can't meet the demands for organizational ability and organizational health. In my model, there are programs, projects, and processes. The programs and projects are handled by teams that constantly change and reform as the organization's strategies and needs change. This way, team members can rotate through program directors, project leads, and project team members.

As to processes, I envision a fusion of human workers and artificial intelligence agents. For the purely algorithmic portion of processes, I see a combination of AI agents and blockchain technology. For any exceptions to the processes, adaptive case management will be used to signal for human intervention and refinement of the process.

3d-jump-070615-15colThe best analogy is to think of the organization as a network of teams that work off an organizational IT/analytics platform to build new applications. The closest organizational design that I have seen to what I envision is a makerspace

Mar 15

Innovating Policy Making with Project Management and Data Science

Last Friday, I wrote about 6 Six Sig’s posting on what policy making can learn from project management. I had similar thoughts when I created Lean Scope Project Management. I even used a proposed Veterans Administration program to demonstrate how project management can be used to implement a policy.

Along the same lines, I am preparing a paper and presentation for the 2015 University of Maryland Project Management Symposium (June 8-9, 2015). I will discuss how to use data science techniques and process mining to create better project management measures. The idea is to establish more advanced and robust project intelligence techniques. I recently spoke about my ideas in an interview with John Hansen in his blog, All About Requirements (English version | Dutch version).

What I am seeing is that the same ideas for creating project intelligence measures could also inform the new field of policy informatics. I have begun some work in this are with my creation of Agile Predictive Policy Analysis (APPA).

I am looking forward to how much synergy arises from combining policy making, data science, and project management.

Oct 13

Presenting on "Agile Policy Making" at the North Eastern Conference on Public Administration

I'm presenting a poster on "Agile Policy Making" at the 2013 NECoPA at the University of Delaware.  If you are in the area on November 1st or 2nd, please stop by to share your thoughts on how data science and complexity theory has changed policy analysis.  If you can't make it to the conference, I will post the conference poster to this blog and offer a special video briefing.

Sep 13

Communicating the New: How To Spread Your Ideas Today

Just finished reading Kim Erwin's Communicating the New: Methods to Shape and Accelerate Innovation.  It is an astounding book because it introduces a more powerful way of communicating new ideas and innovations.  What Ms. Erwin recommends is moving from the "presentation" form of communication where information is simply transmitted to the audience to the "constructionist" form of communication where the speaker and the audience work together to form the meaning.

You do this through a five-step process. In the first two steps, you prepare your content. In the third step, you analyze your users so that you can prepare them for engagement through the fourth and fifth steps. Listed below are the specific tools and methods for the steps:

  1. Finding the Center - Sharpen your thinking and know what you know
    Tools: Models and frameworks; Build-to-think prototypes; lists and open-ended writing
  2. Framing the Work - Define the new space and Develop a story device
    Tools: Metaphor; Stories; Mantras and Catchphrases; Contrast; Artifacts and Images
  3. Targeting Your Constituents - Fit knowledge to key participants
    Tools: The Communication Plan; Mental Model and Orthodoxy Assessment; Quad A Diagnostic; Organization as Culture Framework
  4. Introducing New Thinking - Create emotional and intellectual experiences
    Tools: Exploration; Immersion; Interaction; Application; Extension
  5. Expanding the Conversation - Reach new constituents and Help ideas "go viral"
    Tools: Communication Systems; Performative Presentations; Demonstration Artifacts

Recently, I have been working with the human-centered design theories and techniques to find a way to integrate them into Agile Policy Making and the New Theory of Government. This book fills in the vital function of combining HCD with communication.


Jul 13

Combining Agile Policy Making and Design Thinking

Been a while since I have posted but it has been a productive absence. In the last few months, I have researched the literature on agile policy making, design thinking, and organizational health. Along with those topics, I have been reading up on the latest in innovation practices. The goal is to merge these with my new theory of government. So, I am back to a regular schedule of posting as I need to work through these ideas and build the new theory.